Documentation Clerk – Export Customs Clearance

Skypace is the ocean freight service and technology division of Maxton Shipping Inc., a U.S.-based freight forwarder with a global operating network. Skypace provides a shipper-facing platform that enables customers to execute ocean freight shipments using both Maxton’s carrier contracts and their own negotiated agreements, supported by sourcing analytics and structured cost-based decision making across the supply chain.

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The platform supports quoting, booking, documentation management, and real-time shipment tracking through direct integrations with major ocean carriers, including Maersk, CMA CGM, and Hapag-Lloyd. Supporting services such as inland transportation, customs clearance, cargo insurance, and 4PL coordination are managed within the same execution framework.

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Skypace is used for active freight operations and is designed to automate standardized processes while applying human expertise where regulatory accuracy, coordination, and customer communication are required.

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The Documentation Clerk - Export Customs Clearance is responsible for preparing, validating, and managing export documentation to ensure regulatory compliance and uninterrupted shipment execution. This role supports ocean freight movements across multiple export jurisdictions and acts as a control point between shippers, customs brokers, carriers, and internal operations teams.

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The position exists to reduce compliance risk, prevent shipment delays, and maintain data accuracy across export filings and carrier documentation.

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Key Responsibilities:

• Prepare and review export documentation including commercial invoices, packing lists, shipping instructions, certificates, and supporting regulatory documents;
• Submit export filings in accordance with country-specific customs and export control requirements;
• Coordinate with customs brokers, shippers, carriers, and internal operations teams to confirm documentation readiness;
• Verify consistency of shipment data across booking, documentation, and customs systems;
• Monitor filing deadlines and vessel cut-offs to prevent delays or penalties;
• Identify and resolve documentation discrepancies prior to cargo loading;
• Maintain accurate records and document status updates within the Skypace platform;
• Support audits, internal reviews, and regulatory inquiries related to export filings.

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Operational Interfaces:

• Works closely with ocean freight operations and booking teams;
• Interfaces with external customs brokers and regulatory authorities;
• Coordinates with customers on document accuracy and compliance requirements;
• Supports carrier documentation and bill of lading issuance workflows.

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Required Experience and Qualifications:

• 3+ years of experience in export documentation or export customs clearance within freight forwarding or logistics;
• Working knowledge of export compliance procedures and filing requirements;
• Familiarity with Incoterms, shipping instructions, and ocean freight documentation flows;
• High attention to detail and ability to manage time-sensitive filings;
• Comfortable working with digital documentation and freight management systems;
• Clear written and verbal communication skills.

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This role operates within a live freight execution environment where documentation accuracy directly affects shipment timelines, compliance exposure, and customer outcomes. Skypace applies automation to standardized documentation processes while relying on experienced professionals to manage regulatory judgment, exception handling, and coordination.

Professionally, this position offers direct exposure to international export compliance across multiple trade lanes, clear ownership within the shipment lifecycle, and the opportunity to work in a system where logistics expertise is reinforced by structured technology rather than replaced by it.